About the Product
Is Uztoo honey raw and unprocessed?
Yes! Uztoo honey is 100% raw, unprocessed, and unfiltered to preserve all natural enzymes, pollen, and nutrients.
Does your honey contain any additives or preservatives?
No. Our honey is completely free from additives, preservatives, or artificial flavors. It’s pure honey, straight from the hive.
Why does my honey crystallize? Is it still safe to eat?
Crystallization is a natural process and a sign of pure honey. It’s perfectly safe and can be liquified by gently warming the jar in warm water.
Where is your honey sourced from?
Our honey is ethically sourced from trusted beekeepers who follow sustainable and bee-friendly practices.
Is Uztoo honey organic?
While we prioritize natural practices, our honey may not be certified organic yet. However, it is free from pesticides, antibiotics, and other chemicals.
Is your honey safe for children?
Honey is safe for children over 12 months of age. It should not be given to infants under 1 year.
Can I use your honey for skincare or home remedies?
Absolutely. Raw honey is known for its antibacterial and healing properties. Many customers use it for face masks, burns, and sore throats.
Ordering & Shipping
Do you offer nationwide shipping?
Yes, we ship across India (or your region—adjust as needed). Shipping charges may vary depending on your location.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days and delivered within 3-7 days depending on your location.
Do you offer free shipping?
Yes, we offer free shipping on orders above [set your amount, e.g., ₹999].
Can I track my order?
Yes, once your order is shipped, you’ll receive an email with a tracking link.
What is your return or refund policy?
We accept returns for damaged or incorrect products. Please contact us within 7 days of delivery with proof (photo/video) for resolution.
General
How should I store Uztoo honey?
Store it in a cool, dry place, away from direct sunlight. Do not refrigerate as it may speed up crystallization.
Do you sell wholesale or bulk orders?
Yes! For bulk or B2B inquiries, please reach out to us via our contact form or email: indiabeefarm@gmail.com.
Where can I follow Uztoo online?
You can follow us on Instagram, Facebook, and Pinterest for updates, offers, and recipes using our honey.